JOB OPENINGS

Job Description:

• Makes high level of outbound calling to potential prospects.
• Receives and responds to inbound sales leads and converts them to new business.
• Maximizes coverage within a defined region and penetrates organizations with IT products.
• Initiates telephone and email contact with potential prospects from developed web and lead generation lists; cold calling as needed.
• Provides support to qualified prospects and customers including follow up, product information, quotations, and supporting the regional team in closing Business.
• Develops a solid working knowledge of IT products and the benefits they provide to potential customers.

 Key Responsibilities:

• Oversee the implementation, operation, and maintenance of IT systems and services.
• Provide technical guidance to ensure seamless integration of IT solutions with customer needs.
• Troubleshoot IT-related issues and coordinate with technical teams to resolve problems effectively.
• Manage the end-to-end delivery of services to ensure adherence to quality standards and Service Level Agreements (SLAs).
• Develop and optimize processes to enhance service efficiency and customer satisfaction.
• Monitor performance metrics and prepare reports for management.
• Conduct site visits to ensure the proper execution of projects and service activities.
• Monitor team performance and adherence to safety and operational protocols at the site.
• Address on-site challenges promptly and coordinate resources to ensure smooth operations.
•  Build and maintain strong relationships with customers by acting as the primary point of contact.
• Understand customer requirements, address concerns, and ensure timely resolution of issues.
• Gather feedback and implement strategies for continuous improvement in service delivery.
• Supervise and oversee IT services provided on-site, ensuring all systems, networks, and IT infrastructure are fully operational and meet client needs.

Job Description

• To ensure processes are running smoothly and in line with common goals.
• Able to create a project timeline and maintain those deadlines throughout the project lifecycle. (Microsoft Project)
• Able to bring a team together and move them in one direction, aligning their personal goals with those of the organization.
• Effective at negotiating terms with clients and other stakeholders.
• To oversee and coordinate tasks as well as motivate and encourage the team.
• Able to adapt to upcoming product trends, new technology, user demographics and more.
• To understand and address situations based on all available facts and information.
• Able to gather information, weigh the associated pros and cons and then formulate the best solution.
• Have the experience and ability to pinpoint what could go wrong and implement a risk mitigation strategy.
• Able to gather information throughout the lifespan of a project and report them for future evaluation.

Job Tasks:

•       Installation and implementation with team
•       Support and services while customer facing technical issues via remote, phone, email, whatsapp support.
•       Understand customer requirement and provide suitable technical configuration and policy to customer.
•       Preventive maintenance to existing customers.
•       Prepared technical documentation to project manager, technical leader, management when it needed.

Job Tasks:

• Handle site project and services and maintain it well.
• Understand customer requirement and provide solution to customer.
• Preventive maintenance for the installed equipment.
• Prepared reporting and documentation based on requirement daily, weekly or monthly to customer and leader.

Job Tasks:

• Handle site project and maintain it well.
• Understand customer requirement and provide solution to customer.
• Preventive maintenance for the installed equipment.
• Prepared reporting and documentation based on requirement daily, weekly or monthly to customer and leader.

Job Tasks:

• Handle site project and maintain it well.
• Understand customer requirement and provide solution to customer.
• Preventive maintenance for the installed equipment.
• Prepared reporting and documentation based on requirement daily, weekly or monthly to customer and leader.
• Provide Level 1/2 support and troubleshooting to resolve issues.
• Replacing faulty network hardware components when required.

Job Tasks:

• Work as a team for project implementation, services and support our new/existing customers.
• Follow project manager timeline to finish project on time.
• Work as assistant project manager for some minor project.
• Prepared technical documentation and handover documentation.
• Provide products and technical training to customer.
• Support and services customer when customer facing technical issues.
• Focus on networking infrastructure and wireless solution.

Job Description:

•   Manage Existing & develop new leads account.
•   Pitching products and/or services.
•   Maintain fruitful relationship with clients.
•   Contacting potential clients via email or phone to establish rapport and set up meetings appointment.
•   Planning and overseeing new marketing initiatives.
•   Preparing PowerPoint presentations and sales displays.
•   Contacting clients to inform them about new products and technologies in the company.
•   Developing quotes and proposal.
•   Negotiating and renegotiating by phone, email, and in person.
•   Showcasing current and latest products to client in and/or out site Malaysia.

Job Description:

• Assist and support ELV product solution and design for Account Manager.
• Assist and support Senior ELV Solution Consultant to complete all related tasks.
• Provide professional advice/suggestion to customer about company product and knowledge.
• As coordinator in product development teams to capture new customer requirements and develop and expand the product portfolio.
• To work with the post-sales team in handing over any related ELV product solution for technical issues.
• Represent the company in a professional manner and build good relationships with clients to the company’s benefit
• Project documentation such as proposal, bill of materials, diagram designing.
• Travel around nationwide to assist Account Manager for product presentation and demo.
• Technical Proof of Concept (POC) to customer will be one of the important tasks in the role.

Requirement:

• Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer Science/Telecommunication/Mechanical/Electrical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Skill & experience with DAHUA, HIKVISION, HUAWEI, UNILUMIN will be advantages for interview.
• Knowledge in Mandarin (read and write) will be an advantage.
• Have driving car license and willing to travel.
• Fast learner & self-motivation are an important for personal character in this position.

Company Benefits:

•   Medical Claim Allowance
•   Insurance
•   Overtime Claim
•   Outstation Claim
•   EPF & SOCSO
•   Annual Leave & Emergency Leave
•   Provide Training

Working Hours:

•   9am until 6pm
•   Monday till Friday, public holiday follow government calendar.

Why Join Us?

Our company targeting in various of IT Technologies industry, we are the greatest & leading technologies solution consultant IT company in Malaysia.

We are bringing you brightly career in your IT Life. Every year company will be exploring new technologies and create vacancy and opportunity in IT Services Market.

The most important of company direction is proposed the latest technologies to our existing customer and new customer.

Job Description:

• Able to understand customer data center facilities setup. Utilize solution skill to leads and identify opportunities based on customer insight.  
• Become proficient in Data Center facilities products & solution, understand customers need and providing solutions.
• To Support business development manager in market share analysis and market competitor insight analysis.
• Responsible to develop solution proposal, pricing and internal quote approval, support commercial decision-making approval, and support Business Development Manager in customer-facing sales operations. Collaborate with the Business Development Manager and Marketing team to plan and implement marketing plan.
• Develop and manage high-value relationships with key stakeholders in customer’s technical team.
• Familiar with the Malaysia Data Center market and be able to select appropriate solutions according to the market’s need.
• Able to develop and enable the channel ecosystem.
• Able to handle and produce technical proposal and tender related submission.
• Assist and support ELV product solution and design for Account Manager.
• Assist and support Senior ELV Solution Consultant to complete all related tasks.
• Provide professional advice/suggestion to customer about company product and knowledge.
• As coordinator in product development teams to capture new customer requirements and develop and expand the product portfolio.
• To work with the post-sales team in handing over any related ELV product solution for technical issues.
• Represent the company in a professional manner and build good relationships with clients to the company’s benefit
• Project documentation such as proposal, bill of materials, diagram designing.
• Travel around nationwide to assist Account Manager for product presentation and demo.
• Technical Proof of Concept (POC) to customer will be one of the important tasks in the role.

Key Responsibilities

• Market Research & Opportunity Identification: Analyse market trends and competitor activities to uncover new business opportunities and potential areas for growth.
• Lead Generation & Prospecting: Generate leads through various channels, including networking, cold calling, and participation in industry events.
• Client Relationship Management: Build and maintain strong relationships with potential and existing clients, engaging in strategic discussions and negotiations to foster business collaborations.
• Proposal Development & Contract Negotiation: Prepare and present compelling business proposals and pitches tailored to client needs, and negotiate terms to reach mutually beneficial agreements.
• Sales Strategy Implementation: Develop and implement sales strategies to achieve revenue targets, monitoring performance metrics and adjusting strategies as needed.
• Cross-Functional Collaboration: Work with internal teams, including marketing, product development, and operations, to align business development efforts with overall company goals.
• Reporting: Provide regular reports on business development activities, progress, and performance to management and relevant stakeholders.

Responsibilities

• Preparing and developing technical presentations to explain the company’s AV-IT products, solutions & services to the clients.
• To furnish tender documents, prepare quotations, bills of quantities, and drawings, and get them ready for presentation to the Clients.
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
• Collaborating with the sales and marketing team to understand customer requirements and provide sales support.
• Work closely with internal AV design and technical team on researching, developing, and modifying products to meet customers’ technical requirements and needs.
• Work closely with internal project and technical team to ensure AV-IT systems installed in projects are in optimal performance achieving Customers’ satisfaction.
• Work closely with AV design and technical team in helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
• Soliciting and logging client feedback, evaluating the data & passing it to the sales and marketing team to create new sales and marketing strategies to target customers.
• Setting and achieving sales goals and targets.
• Training other members of the sales team on the technical aspects of the company’s products and services.
• To maintain close working relationships with Clients, Consultants, Architects, etc. and continually provide pre-sales & post-sales support, product updates, technology advancement information, AV market trends, changes, and new demands.

• Assist Finance & HR in doing daily task.
• Handling staff & directors claims checking.
• Perform data entry to Autocount accounting system.
• Assist in online banking payment.
• Maintain proper filling of account documents and matching document for record keeping.
• Assist with weekly/ monthly report and data analysis.
• Handling staff & director request (eg: hotel/flight booking)
• Oversee daily office activities to ensure smooth functioning. (eg: office groceries, stationery, photocopier & cleaner)
• Liaise with vendor, service provider and government when required.
• Assist with any other related tasks as and when required by management.

•       Assist in handling day-to-day accounting functions (AP, AR, GL & Fixed Assets).
•       Assist in daily E-Invoice issue and checking.
•       Assist in handling staff & directors claims.
•       Handling monthly bank reconciliations.
•       Checking Sales Invoice & Purchases Invoice.
•       Checking bank balance and update payment listing daily.
•       Assist in online banking payment.
•       Monitor cash flow & update cash flow forecast report
•       Update monthly expenses report.
•       Assist in year-end account closing.
•       Maintain proper filling of account documents for record keeping.
•       Handling staff & director request (eg: hotel/flight booking)
•       Oversee daily office activities to ensure smooth functioning. (eg: office groceries, stationery & cleaner)

Key Responsibilities

• Strategic Planning: Develop and implement comprehensive business development strategies aligned with the company’s goals and objectives.
• Market Research & Analysis: Conduct market research to identify emerging trends, customer needs, and competitive landscapes; analyse data to determine market potential and opportunities for growth.
• New Business Development: Identify and pursue new business opportunities, including new markets, products, and services; lead the development of proposals, pitches, and presentations to secure new business deals.
• Client & Partner Relationship Management: Cultivate and maintain relationships with key clients, partners, and stakeholders; identify potential strategic partnerships and negotiate agreements.
• Financial Analysis: Analyse financial data and evaluate the ROI of potential business opportunities; prepare financial forecasts and budgets related to business development initiatives.
• Team Leadership: Build and manage a high-performing business development team; provide mentorship, guidance, and support to team members.
• Reporting & Documentation: Prepare and present regular reports on business development activities and results to the executive team; maintain accurate records of partnerships, contracts, and agreements.
• Compliance & Risk Management: Ensure that all business development activities comply with relevant laws and regulations; assess and mitigate risks associated with business development initiatives.
• Networking: Attend industry events, conferences, and trade shows to network and build industry relationships; represent the company in a professional and positive manner

Key Responsibilities

• Strategic Planning: Develop and implement comprehensive business development strategies aligned with the company’s goals and objectives.
• Market Research & Analysis: Conduct market research to identify emerging trends, customer needs, and competitive landscapes; analyse data to determine market potential and opportunities for growth.
• New Business Development: Identify and pursue new business opportunities, including new markets, products, and services; lead the development of proposals, pitches, and presentations to secure new business deals.
• Client & Partner Relationship Management: Cultivate and maintain relationships with key clients, partners, and stakeholders; identify potential strategic partnerships and negotiate agreements.
• Financial Analysis: Analyse financial data and evaluate the ROI of potential business opportunities; prepare financial forecasts and budgets related to business development initiatives.
• Team Leadership: Build and manage a high-performing business development team; provide mentorship, guidance, and support to team members.
• Reporting & Documentation: Prepare and present regular reports on business development activities and results to the executive team; maintain accurate records of partnerships, contracts, and agreements.
• Compliance & Risk Management: Ensure that all business development activities comply with relevant laws and regulations; assess and mitigate risks associated with business development initiatives.
• Networking: Attend industry events, conferences, and trade shows to network and build industry relationships; represent the company in a professional and positive manner